Privacy Policy

1. Information We Collect

  1. Personal Information

    • Name, email address, mailing address, phone number, and other contact details you provide when you make a purchase, sign up for our newsletter, or reach out to our support team.
    • Payment information (such as credit card details) used to process transactions securely.
  2. Non-Personal Information

    • Log data, including IP address, browser type, operating system, and the time and date of your visit.
    • Cookies and similar tracking technologies used to enhance user experience and gather analytics.
  3. User Communications

    • Any content you share through email, live chat, or other direct communications with us.

2. How We Use Your Information

  1. Order Fulfillment and Customer Support

    • To process, confirm, and ship your orders.
    • To communicate with you about orders, shipping, refunds, returns, or any other inquiries.
  2. Personalization and Marketing

    • To tailor content, promotions, and offers to match your interests.
    • To send newsletters, special deals, or promotional materials (you can unsubscribe at any time).
  3. Analytics and Improvement

    • To analyze usage patterns, identify trends, and enhance our website, products, and services.
  4. Legal Compliance

    • To comply with any applicable laws, regulations, or legal obligations.

3. Cookies and Tracking Technologies

  • We use cookies (small text files stored on your device) and other tracking technologies (like web beacons) to gather information about how our site is used.
  • Cookies help us remember your preferences, provide a more personalized experience, and analyze website performance.

You can control or disable cookies through your browser settings, but doing so may affect some functionalities of our website.


4. How We Share Your Information

  1. Service Providers

    • We may share your data with third-party service providers (e.g., payment processors, shipping partners) who assist in operating our business. These providers have access to your information only as needed to perform their functions on our behalf and are obligated not to disclose or use it for other purposes.
  2. Legal Requirements

    • We may disclose your information when required by law or to protect our rights, comply with a judicial proceeding, court order, or legal process.
  3. Business Transfers

    • In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of that deal.

5. Data Security

We implement strict measures to ensure that your personal information is stored securely and protected from unauthorized access, alteration, disclosure, or destruction. Our security measures include using SSL (Secure Socket Layer) technology during online transactions and restricting access to personal data within our organization.


6. Your Rights and Choices

  • Access and Updates: You have the right to access and update the personal information you provide to us.
  • Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link at the bottom of any promotional email.
  • Cookie Preferences: You can modify your cookie preferences through your browser settings.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal data, please contact us immediately so we can take steps to remove such information.


8. Third-Party Links

Our website may contain links to external websites or services that we do not operate. We are not responsible for the content, privacy policies, or practices of these third-party sites. We recommend reviewing the privacy policies of any external websites you visit.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after any modification indicates your acceptance of the updated policy.


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

  • Email: Metalxprints@gmail.com
  • Phone: +919870231982

By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy. Thank you for choosing metalX.